Managed Print Services

Never buy toner again!

Managed Print Services (MPS) are designed to improve productivity and reduce your most costly supply expense in the office – printing. Created from the core concepts of Six Sigma, Managed Print Services will help you save money and reduce the hassles associated with printing.


Problems with Printing

What you get with Managed Print Services

  • Reduced printing costs

  • More visability of your printing expenditures

  • Locked in toner price

  • Only OEM toner is used (not re-manufactured)

  • No minimum commitment

The functions of MPS include:

  • Initial assessment of the existing printing infrastructure (inclusive of solution design/optimization)

  • Recommendation for changes to the environment for cost savings, environmental goals, security vulnerabilities, and service and support needs

  • On-going optimization of the hard copy device deployment to maximize productivity and reduce costs

  • Life-cycle management of printers, scanners, MFPs, etc. (install, move, add, change, dispose)

  • Hard copy device repair / maintenance and pro-active hard copy device repair and maintenance

  • Supplies replenishment and pro-active supplies replenishment, and environmentally responsible disposal of cartridges

  • Help-desk support for hard copy devices: technical support for hard copy devices provided on site and/or off-premises

  • Management of change, education, and end-user training

  • Real-time hard copy-fleet usage monitoring and reporting

  • Formalized reporting on operations (device utilization, fleet performance and SLA/KPI metrics); reporting also includes consolidated billing and contract management