Local Answering Service

Local Answering Service

Valley Administrative Services Answering Service provides companies of all sizes with a professional, friendly local, live greeting for callers and potential clients. Whether you need reception assistance during regular business hours, after hours, or occasional help during busy times, you can be confident your calls are being answered quickly, accurately and efficiently. Our live, professional agents are trained to:

  • Answer, screen and transfer your calls according to your guidelines.

  • Take messages and deliver them to you using your preferred method of communication.

  • Provide timely and accurate information to your customers.

  • Seamlessly become the face of your company.

No matter how unique your business may be, our contact center agents are fully trained on your industry, products, services and systems to handle all of your inbound calls. With seamless call management and call answering services, we become a true partner of your business.

• Live Agents

• SMS Messages

• Secure Email

• Recorded Calls

• Online Webform

• Virtual Fax

• Social Media

• Direct Mail

  • Local, Live Coverage

  • 100% US Based Agents in Virginia Contact Centers

  • Answered Professionally in Your Name

  • Customized Scripts

  • Local & Vanity Phone Numbers

  • Answering Service

  • Call Forwarding

  • Service Call Dispatching

  • Sales Prospecting

  • Employee Check-in

  • Utility Service Center

  • Direct Message Delivery

  • Email

  • Text Messaging (SMS)

  • Web Form

  • Fax

  • Voice Mail

ValleyAdmins Contact Center allows your customers to reach you however they need:

Partnering with Valley Administrative Services is a great move for your business:

  • Customers receive an immediate response from a skilled customer service expert 24 hours a day, 7 days a week.

  • Your company can realize significant cost savings over hiring in-house staff.

  • No need to invest in infrastructure as no extra office space or telephony equipment is required.

  • Valley Administrative Services never closes, so calls can be answered, and orders processed, immediately in all time zones.